Issue with editing Billing Profiles & Paying Invoices

Incident Report for DoiT International

Resolved

This incident has been resolved.

Posted Jan 15, 2025 - 20:24 UTC

Investigating

Customers are currently unable to edit their billing profiles or complete invoice payments.
This issue stems from a third-party service dependency, and while we are closely monitoring the situation and engaging with the provider, resolution is outside of our direct control. We appreciate your patience as we work to restore full functionality as soon as possible.

Posted Jan 13, 2025 - 19:34 UTC

This incident affected: Core Platform (Billing).