AWS missing data

Incident Report for DoiT International

Resolved

We have fully resolved the AWS data ingestion issues in DoiT Cloud Intelligence, including those impacting customers with AWS accounts managed via CloudHealth on shared payer accounts. Data is now populating as expected for affected customers, and ingestion pipelines are operating normally.
Posted Apr 10, 2026 - 13:41 UTC

Update

We are continuing to monitor AWS data ingestion in DoiT Cloud Intelligence. We have observed a recurrence of ingestion issues affecting a subset of customers. Customers whose AWS accounts are managed via CloudHealth on shared payer accounts may experience delayed or incomplete AWS cost data due to an upstream issue in CloudHealth.

Data for other customers remains up to date, and we are closely monitoring all ingestion pipelines and working with CloudHealth to restore normal operation.
Posted Apr 08, 2026 - 11:14 UTC

Monitoring

We have implemented a fix for the AWS ingestion problem in DoiT Cloud Intelligence. The data for affected customers has been updated, and we are actively monitoring the ingestion pipeline to ensure stability.
Posted Apr 07, 2026 - 12:07 UTC

Identified

We have identified an issue affecting AWS customers regarding missing data
Posted Apr 06, 2026 - 13:39 UTC
This incident affected: Core Platform (Cloud Cost Analytics, Dashboards, Anomaly Detection).