CloudHealth has advised that they have implemented a fix for this issue and updated the affected data. We are now monitoring the data to ensure everything continues to behave as expected. We appreciate your continued patience while we complete these checks.
Posted May 27, 2026 - 13:47 UTC
Update
CloudHealth has advised that they have implemented a fix for this issue, and we are now monitoring and validating the outcome on our side. At this time, we are reviewing the data on our side to verify its integrity. We will share a further update once this validation is complete. Thank you for your patience and understanding.
Posted May 26, 2026 - 06:46 UTC
Identified
CloudHealth has identified the affected customers and is currently updating their billing data. We are continuing to closely monitor their progress. Once CloudHealth confirms the data update is complete, we will review the results on our side and share a further update. Thank you for your patience and understanding.
Posted May 20, 2026 - 09:14 UTC
Investigating
We are investigating a recurrence of a CloudHealth-related issue affecting April AWS cost data and assessing the impact on April invoices for multiple customers. Some customers may see inaccurate or otherwise inflated April charges in DoiT Cloud Intelligence. Our current checks indicate that the values shown in DoiT match the data currently available in CloudHealth, and we are working with CloudHealth to confirm scope and resolution steps. We will share another update as soon as we have more information.
Posted May 18, 2026 - 13:05 UTC
This incident affects: Core Platform (Cloud Cost Analytics, Dashboards, Billing).